Before you outsource your accounting and taxation compliance work, it makes sense to do some due diligence on the outsource business you are going to partner with. After all, your clients need to be taken care of at the same level of service and quality you would offer in your own office. Picking the right partner to outsource with is critical.
Perhaps you have considered outsourcing accounting for your practice, but are concerned about the risks involved. To help you feel confident about trialling our services, here we address the top five most common concerns about outsourcing.
- Your data won’t be secure
Connect’s stringent security protocols offer you peace of mind that your client’s information is secure. All your data will remain on your systems, and our staff can only access logins to client information from Connects secured premises. We operate full antivirus software, and all our staff sign strict confidentiality agreements. We also have a physical security presence at our premises.
Our staff can’t access any client or practice information outside of our office and we keep no records of any transactions. USBs are not fitted to the work computers so there is no way to access any data outside the secured access point in the cloud.
- The files will be sent offsite
For some practices it is standard protocol to restrict client files going offsite. Working in the cloud means our team log into your server to access information, just as your own staff do. So, because we access files in the cloud on your server, the files never actually leave your practice.
- The outsourced team will lack technical expertise
Our team are all fully qualified accountants.
We recruit our graduates from a top university in Mohali, northern India, where our outsourced team is based, and place them with a senior team member to act as their mentor. The graduates then go through various tax training modules that have been developed to train our staff.
Most of our 800-strong team have been with us for their entire working life – including our two original hires that are still with us today. By creating a stable work culture we ensure our staff retention levels are very high. This means we can keep building expert and knowledgeable teams and delivering exceptional work product.
- The outsourced team won’t have New Zealand experience
With over 800 fully trained accountants on our team, we are New Zealand’s largest and most experienced outsourced accounting service providers. We have been working in NZ tax for 13 years and our staff have been trained by New Zealand accountants on how to complete returns and are as experienced as any local staff member.
- The outsourced team won’t have experience with software
We have been in business for 13 years and are familiar with all accounting software programs. Our team has been trained in all software products and we are proficient with Xero, MYOB, and Reckon.
Outsourcing accounting may appear risky, but Connect has honed a model that delivers. We have an experienced, reliable accounting workforce available to take on your compliance work, freeing you up to grow your practice.
It makes sense to focus your effort on what is important to your clients – giving guidance on their business – rather than you (or your team) spending your time on mundane compliance and administration tasks.
Firms need to move to a leaner production model for their business. Outsourcing your compliance tasks plays an essential part in reducing the cost of production.
Is it time for you to look transforming your accounting practice? Speak to the team at Connect to see how we can help you to transform your business into a powerhouse of productivity.